Terms of service

These Terms of Service ("Terms") govern your use of the VerandaCovers website and the purchase of products from VerandaCovers, a trading brand of Bascora Ltd. ("we", "us", "our"). By accessing our website or placing an order, you agree to these Terms in full.

1. About Us

VerandaCovers is a trading brand of Bascora Ltd., registered in England and Wales. Our registered address is 5 Brayford Square, London, E1 0SG. You can contact us at hello@verandacovers.com.

2. Eligibility

By placing an order, you confirm that you are at least 18 years of age and are legally capable of entering into a binding contract.

3. Orders & Contract

All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. A contract is formed only when we confirm your order by email.

4. Pricing & Payment

All prices are displayed in GBP and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice. Payment must be made in full at the time of ordering.

5. Delivery

Delivery timescales are estimates only and are not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control. Risk of loss and damage passes to you upon delivery.

6. Custom & Made-to-Measure Products

Orders for custom or made-to-measure products are non-cancellable and non-refundable once production has commenced. Please ensure all specifications are correct before placing your order.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Bascora Ltd. and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Bascora Ltd. shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our products or website. Our total liability to you shall not exceed the value of your order.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.